June 2008

Outpatient Issue

 

A board member of the Washington Rural Health Association, John McLean is a practicing architect in Spokane, WA specializing in rural development. He can be reached at john@brdstudio.com

Swiping Benefits Local Economy

 

On Tuesday, May 27, AP News writer Elizabeth Dunbar wrote an article featuring the Country Loft Gift Shop in New Ulm, MN. The eye catching component was the methodology of shared efforts between economic development, technology and the overall outcome of rural health. In New Ulm, local sales are up despite the economy and so are donations to local charities.

So here’s the short of it…. a ‘Rewards’ card is applied to a group of businesses, perhaps within a municipality or throughout a given region. Using the card within the network provides consumer incentive by returning a percentage of sales to the cardholder for future purchases and a simultaneous donation to a local charity of the individual’s choosing… which may include your own local hospital foundation. In the wake of rising fuel costs, the use of such a tool encourages smart financial gain for local consumers with the emotional benefit of demonstrated community support.

Like many rural residents, John Pugh of St. Maries, ID has felt the pinch of a $120 fuel bill for every materials run to Coeur d’Alene for his small construction business. “The argument of paying higher prices locally is nearly a moot point when you consider an individual’s transportation costs” reports Pugh. If more people are buying locally there will be a need for expanded local services, including supplying coalition businesses with consolidated shipping runs - which could represent new jobs. “Opportunity exists for new services and economic growth within communities who choose to keep their business as local as possible.” Pugh said.

Described as an ‘economic shot-in-the-arm’ for Rural America, the idea of loyalty programs has recently gained momentum and presented itself as a silver lining to rising fuel prices and the practice of travelling for goods and services. Based on existing technology common amongst large national retailers, local participants are seeing increased sales and a resurgence of local interest with coalition loyalty programs. Dunbar’s article illustrates that the card has proven itself in other applications such as Target’s REDcard program which allows for similar donations and rebates. “It has been proven that loyalty cards can work” said Michael Bouchey, CEO of Alliance Card, Inc. which hosts the ‘SmartTown Alliance’ program.

Alliance’s cards are neither credit nor debit cards and can be issued to anyone over the age of 10. While companies like Alliance have established the technology and take a small percentage for associated sales, the decision making process is kept local with participating businesses able to establish their own rates of return and incentive programs appropriate for the community or region being served. Rates are easily adjustable for promotional or seasonal applications.

Applied to our interest in Rural Health and Rural Healthcare, the program addresses and reinforces the need to invest locally and to work together to maintain healthy, vibrant communities. At both the National and State levels, similar conversations are occurring regarding the bond between rural EDC and healthcare-related organizations.

Embracing local Chambers and economic development entities helps to expand the definition of rural health. Increasing professional diversity within the WRHA is a priority of the membership committee and we welcome your thoughts as we work together to redefine and expand the meaning of rural health and the investment we make in ourselves. Since its launch, the SmartTown program has spread to surrounding communities including Red Wing and Winona, MN. Maybe your town will be next.

If you are interested in learning more about the program: www.smarttownalliance.com.

 

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